Group Buys are a method of sale similar to a pre-order. Payments are collected ahead of time in order to submit a bulk order to a manufacturer for production. Due to this, there is often an extended timeline from the order date to when the product is shipped out, with these timelines ranging from a couple weeks to several months. In all Group Buys posted here on the site I will include on the order page an estimated timeline for production and shipment.
You missed your estimated timeline. What's going on?
I provide weekly updates for all group buys, so that customers can stay informed and up to date on the progress. Many times unforeseen issues can occur, which can cause delays.
Can I get a refund for my Group Buy purchase? I changed my mind.
The nature of the GB process means that funds for refunds are typically not available after submission of the group payment to the manufacturer. Once the bulk order is submitted, the money that would be available for refunds is gone. That said, refunds may be made available on a case-by-case basis at my discretion, given extenuating circumstances.
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